Freequently asked
questions

Freequently asked
questions

Skins

What are Dota 2 skins?

Dota 2 skins are a way for players to personalize and customize their in-game experience. They are available for a variety of items in the game, including weapons, armor, and other equipment for the player-controlled characters known as “heroes.” These skins change the appearance of the item but do not affect its performance or stats in any way. Some skins are available for purchase using in-game currency earned through playing the game, while others can only be obtained through special events or promotions. Additionally, players can also buy skins with real money via game stores.


How do I equip a Dota 2 skin?

To equip a Dota 2 skin, navigate to the “Armory” tab in the Dota 2 main menu, then select the weapon or armor you wish to apply the skin to. Click on the “Customize” button and select the skin you wish to use.


What types of skins are there in Dota 2?

In Dota 2, there are five types of skins:

  • Common skins: These are the most basic and widely available skins. They often have simple designs and are relatively inexpensive.
  • Uncommon skins: These skins are less common than common skins and may have more detailed designs. They are typically more expensive than common skins.
  • Rare skins: These skins are less common than uncommon skins and may have even more detailed designs. They are typically more expensive than uncommon skins.
  • Mythical skins: These skins are the rarest and most expensive skins. They usually have the most detailed and intricate designs.
  • Legendary skins: These skins are the most sought after and rarest skins in Dota 2. They are also the most expensive skins.

  • How often are skins updated on your site?

    The frequency at which skins are updated on our site can vary. Some skins may be updated regularly to reflect current events or trends, while others may not be updated as frequently. The skins update schedule is not fixed, it depends on many factors like the developer’s priorities, new game releases, and the popularity of certain skins. Keep an eye on our site and social media channels for updates and new releases.


    Registration and Account

    How do I create an account on the website?

    To create an account on our website, you will need to provide some basic information such as your name, email address, and a password. You may also be asked to confirm your email address by clicking on a link sent to the email you provided. Once you have provided all the required information, you can submit the form and your account will be created.


    How do I reset my password if I have forgotten it?

    If you’ve forgotten your password for the website, you will be able to reset it by following these steps:

    • Go to the login page of the website and click on the “forgot password” link.
    • Enter the email address associated with your account and submit the form.
    • Check your email for a message from the website with instructions on how to reset your password. This may include a link to click on or a code to enter on the website.
    • Follow the instructions provided in the email to reset your password.
    • Once you have reset your password, you should be able to log in to your account using your new password.

    Alternatively, you can contact our customer support for further assistance.


    Can I buy items on your site without having an account?

    No, you need an account to make purchases on our site. First, it will help to keep contact with you during the purchase process. Second, having an account will help keep track of your order history. Third, you need an account to deal with any issues related to the purchase of items in our store.


    Security

    How do I ensure the security of my personal information when purchasing skins?

    When purchasing skins in the store, it is important to ensure the security of your personal information. Here are a few steps you can take to protect your information:

    1. Keep your account information private. Never share your account details, such as your login or payment information, with anyone else.
    2. Use a strong and unique password. Use a mix of letters, numbers, and special characters to create a strong and unique password for your account. Avoid using easily guessable information, such as your name or date of birth.
    3. Monitor your account activity. Regularly check your account activity to ensure that there are no unauthorized purchases or suspicious activity.
    4. Keep your computer and browser updated. Keep your computer and browser updated to the latest version to ensure that you have the latest security features and patches.

    By following these steps, you can help protect your personal information when purchasing skins in the store.


    What should I do if I suspect fraudulent activity on my account?

    Network scams bring good profits to dishonest people. Even an experienced person can be a victim of them. That’s why we give you some basic tips to prevent this.

    1. Change your account password to a strong and unique one to prevent further unauthorized access.
    2. Contact the store’s customer support. Report the suspicious activity to the store’s customer support team as soon as possible. We will be able to assist you in identifying and resolving the issue.
    3. Contact your bank. If you used a credit or debit card to make a purchase on your account, contact your bank to report the suspicious activity and request that they investigate the matter.
    4. Keep records. Keep records of all the communication and transactions you made with the store as it may be useful as evidence.

    It’s important to act quickly if you suspect fraudulent activity on your account to help minimize the potential damage. Our customer support team should be able to help you to restore access to your account, if necessary, and advise you on any further steps to take to protect yourself.


    Can I trust your store?

    Yes, you can trust our store. We take the security and integrity of our site very seriously and have implemented a number of measures to protect our customers’ information and ensure that the items we sell are legitimate.

    Some of the steps we take to protect our customers include:

    • Using secure, encrypted transactions to protect against fraud.
    • Checking the items against a database of known counterfeit items.
    • Regularly monitoring our systems for any suspicious activity.
    • We also have a dedicated customer support team that is available to assist you with any issues or concerns you may have. We are working hard to reduce the risk of selling counterfeit items and increase the likelihood that the items being sold are legitimate.

    Purchase skins

    How can I buy skins on your site?

    To buy a skin on our site, you will need to create an account and log in. Once you are logged in, you can browse through the available skins and select the one you would like to purchase. You will then be directed to a checkout page where you can review your order and enter your payment information. Once the payment is processed, the skin will be added to your account and can be used in the game.


    Can I return the purchased skins?

    Unfortunately, you cannot return a purchased skin. Once a skin has been purchased, it is considered a final sale and cannot be returned or exchanged. It is important to make sure you are satisfied with your purchase before completing the transaction.


    Why did my payment fail?

    If you are unable to pay for the skin, there are a few options you can consider. You may want to try using a different payment method, such as a different credit card. If you are still unable to pay, you can contact customer support for assistance. We may be able to provide you with an alternative payment option or help you troubleshoot the issue with your current payment method.


    Game

    What is Dota 2?

    Dota 2 is a multiplayer online battle arena (MOBA) video game developed and published by Valve Corporation. It is the sequel to Defense of the Ancients (DotA), which was a community-created mod for Blizzard Entertainment’s Warcraft III: Reign of Chaos.

    The game is played by two teams of five players, with each team defending a large structure called the Ancient while simultaneously attacking the opposing team’s Ancient. Players control a hero character and must work together with their team to defeat the opposing team and destroy their Ancient.  

    Dota 2 has a large and dedicated player base, and is known for its high skill ceiling and competitive scene, including an annual international tournament with multi-million dollar prize pools. 


    How many players are on each team in Dota 2? What are their roles?

    In Dota 2, each team consists of 5 players, each player controls a unique hero character. These heroes are divided into different roles.

    1. Carry: Carry heroes are focused on dealing high damage and killing enemies. They are typically the most fragile heroes, but they become stronger as the game progresses.
    2. Midlaner: Midlane heroes are focused on dealing high damage and pushing lanes. They are typically very versatile heroes who can control the battlefield by themselves.
    3. Offlaner: Offlaner heroes are focused on creating space for their team and disrupting the enemy team’s strategy. They are typically very durable heroes who can survive in difficult situations.
    4. Support: Support heroes are focused on assisting their team by providing vision, healing, and protecting their allies. They are typically very utility-oriented heroes who can control the battlefield with their abilities.
    5. Roamer: Roamer heroes are focused on creating space for their team and disrupting the enemy team’s strategy by controlling the battlefield with their abilities. They are typically very versatile heroes who can control the battlefield by themselves, and also provide vision and support to their team.

    These roles are not fixed, players can play different heroes depending on the situation and the game’s needs.


    What is a Dota 2 tournament?

    The most prestigious and well-known Dota 2 tournament is The International Dota 2 Championships, commonly referred to as “The International” or simply “TI”. It is an annual tournament organized by Valve Corporation, the developer and publisher of Dota 2. The tournament features teams from around the world competing for a large prize pool, which is crowdfunded through the sale of in-game items.

    The International is considered the premier event in the Dota 2 competitive scene and is the culmination of the competitive season, where the best teams from all over the world gather to compete for the title of world champion and a share of the multi-million dollar prize pool.